We’re fascinated each year to reflect on our most popular HR blogs. Every year we learn something new about what people want to read. Our Top 5 most popular HR blogs from 2019 In first place we have a blog on the pension rights of an employee with a terminal illness . This is one of the most difficult conversations for an employer to have with an employee. However, the topic obviously resonated with the 2029 readers . The second of our most popular HR blogs in 2019 advises employers on how to carry out a return to work interview . We’re encouraged that over 1700 people share our opinion that return to work interviews are an essential part of workplace attendance management. The thorny question of “Can I ban employees from eating breakfast at work?” takes third place in our most popular HR blogs of 2019. This was a particular pet hate of our Managing Director, Alison Driver, because she believes that once the start time has passed, employees should be working, not eating their breakfast! In the high tech world operating in today’s workplace we were expecting to see our blog on monitoring employees appear in the list. […]
HR issues in British Manufacturing are looming large. Britain’s manufacturers are facing the biggest shortage of skilled workers since 1989. The UK has record levels of employment and falling numbers of EU nationals coming to the country to work since the Brexit vote. The recruitment difficulties come as the UK employment rate stands at the highest level since 1971, while unemployment is at its lowest since 1975, making it harder for companies to hire new workers without offering higher wages. A massive 80% of manufacturers struggled to hire the right employees in the final months of 2018. This shortage isn’t restricted to manufacturing with 70% of service sector firms reporting similar difficulties finding employees with the right qualifications and experience. Net migration from the rest of EU to the UK has slumped to a 6 year low. The weaker pound has made it less attractive for foreign nationals to come to Britain to work, while Brexit has also raised the prospect of tougher immigration rules in future. Production in the manufacturing sector hit its fastest pace of growth in six months in December as firms stockpiled in preparation for potential border holdups in the event of a no-deal Brexit. Create a […]
One third of UK employees say that they’ve witnessed ageism in the workplace. It takes many forms. Many of use would like to think that we’re sensitive to others and wouldn’t wish to cause offence. Some others don’t seem to have that filter! Take language used. Least likely to cause offence are the terms “older” and “experienced”. It doesn’t take a rocket scientist to work out that terms like “sensei” “cougar” “grandma or grandpa” “wet behind the ears” “young whippersnapper” and “fogey” are more likely to cause offence. In 2012 a young worker won an age discrimination claim after showing that her line manager had referred to her as a “kid”, and even described her as a “stroppy teenager”. 88 year old employee Recently an 88 year old medical secretary became the oldest person in the UK to win a claim for ageism in the workplace Because the case has only just been decided we still don’t know how much the case will settle for – we won’t know that until October 2019. You can no longer require people to retire at 65. It’s increasingly likely that employers will have a workforce with older workers who choose to continue to […]
As an employer you may have looked at monitoring staff at work for various reasons. The Data Protection Act doesn’t prevent employers from monitoring workers, but you must remember that workers are entitled to some privacy at work. You must tell your employees about any monitoring arrangements and the reason for it. Why Monitor? It is advisable to have written policies and procedures in place regarding monitoring at work. Monitoring shouldn’t be excessive and should be justified. Staff should be told what information will be recorded and how long it will be kept. However, if you want to monitor workers by collecting or using information, the Data Protection Act will apply. Therefore, Any information collected through monitoring should be kept secure. Monitoring staff at work may be needed for a variety of reasons. It can be used to safeguard employees, for example to ensure workers aren’t at risk from unsafe working practices. In some sectors you may have a legal or regulatory need to carry out some monitoring. The information gathered through monitoring should only be used for the purpose it was carried out for. Unless it leads to the discovery of other things such as a breach of health […]
It’s a goal that many organisations have, how to make new employees more productive more quickly. You’ve spent a lot of time, money and energy on recruiting them in the first place. It’s not unreasonable that you now want a quick return on your investment is it? In theory, no, but in practice, probably, yes. There are a number of answers to how to make new employees more productive more quickly. The simple and most straightforward is to design a really thorough induction programme. Just because the new recruit has the skills you were looking for, doesn’t mean they will telepathically know what you want from them as an employee. They need to know “how things work round here”. You have to ensure that they get that information early on, and are monitored to assure them (and you) that they are picking it up correctly. The new recruit, hopefully, will be enthusiastic, keen to learn and keen to make an impression. Your induction programme needs to capitalise on this. How enthusiastic would you be if you spent your first week just following people around, listening to what goes on, reading brochures and watching company videos? Not as enthusiastic at the end […]
Employees are most worried about their financial position. The Money Advice Service identified that 28.7 million working adults in the UK weren’t satisfied with their finances. The Financial Conduct Authority reported that 25.6 million people were financially vulnerable. There’s a shocking stat out there. Faced with an unexpected £300 bill, 11.8 million adults will borrow money or can’t pay. Only 50% of employees, thinks that their employer cares about their financial well-being. That’s less than those who think that their employer cares about their mental (62%) and physical health (60%). When asked what their top three worries are, employees said Financial worries (30%) Health (25%) Retirement provision (24%) Employees are most worried about their financial position What do employers think their employees are most worried about? When asked what they thought their employees worried about the most, employers gave very different answers. Their top two worries were work life balance (44%) and workload (33%). There’s clearly a difference between what actually worries employees and what employers think their employees worry about. Work life balance worries only 22% or employees surveyed. Employees are most worried about their financial position. The effects of financial worries show themselves in many ways. Physical factors such as loss of sleep and […]
If you’re looking for 5 simple steps to improve employee engagement you’ve come to the right place. Some of the things might not be considered trendy nowadays, but they have always worked as engagement strategies. They rely on some simple foundations, communicate well, praise sincerely and do what you say you’ll do! Get out from behind your desk Talk to your employees, listen to them, their problems and suggestions. Be ready to roll up your sleeves to help out when things are pressured, do whatever needs to be done. Show some sincerity Look for the good in people. When you see something you like, tell that person right away. Tell your people what you appreciate, and why. It’ll bring the best out in them. Role model Make it a priority to demonstrate your company’s values. If you really want to affect your culture, work hard to show your remployees your values and priorities. It makes natural that they will follow your lead. Get over yourself. This doesn’t mean that you lack self-confidence or that you don’t stand up for yourself. It means that you recognise that you don’t know everything and that you’re ready to learn from others. Demonstrate a […]
Moving businesses from inadequate to outstanding is a new CIPD report claiming that UK employers are “sleepwalking into a low-value, low-skills economy”. The report attributes this to two main factors: an inadequate education system low employer spend on training As employers we can do little about the first, but we can do something about the second. We can affect how much we spend on training our workforce. Employer spending on training has been reducing year on year since 2005. The UK spends an average of just £ 202.30 per employee on training compared to an average spend of £457.42 per employee across the rest of Europe. The UK is now fourth from bottom place in an EU league table of job-related adult learning. The CIPD is making a valid point. The effectiveness of training isn’t determined by how much is spent on it. It states that UK employers may have found ways to minimise their training spend, without reducing the quality of the training. Using digital training or negotiating better deals with training providers is one way they are doing this. But the situation is very different in America, where the average spend on training per employee is £787.35. However, there is a potential disincentive for employers to […]
When is a warning not a warning? The simple answer is when it’s not carried out correctly. We get a surprising number of calls from employers who have reached the end of their tether. They’ve given an employee lots of verbal and written warnings with no improvement. Now they feel the need to remove the employee. It comes as a shock to them when we say, “that’s risky”. Let me give you an example of what I mean A business provides a facilities service to clients. They send teams of employees into a client premises, often out of hours. The intention is that the client will come into work the morning after and be delighted by the results. Over a 10 year period this had not always been the case when the business sent in one particular employee. His work was not always of a high standard. Over the ten year period the employer had given the employee a number of verbal and written warnings relating to his poor standard of work. One morning the Facilities business owner received an irate phone call from a client about the less than sparkling state of his premises after having paid for an overnight service. The […]
