Loads of research has been done to answer the question what makes a work team effective. Surprisingly, research is debunking the myth that a team either works or it doesn’t. It turns out effective team working is a skill that can be taught. I’ll qualify that, you can teach what makes a work team effective but you can’t overcome a lack of capability or skills to do the job! Have you recognised that your work team isn’t performing? It’s likely to be because they don’t have the right skills to work together effectively. What can you do? train your team members in how to work effectively in a team, or recruit for those skills Team working is a skill, a capability. It’s not an attitude or a personality trait. Yes, there are some people who are more naturally able to work effectively in a team. But, the skill can be learned, just like the technical skills to do the job. What are the skills that you need to work effectively in a team? Research shows that there are 4 capabilities for people to be effective working in teams. But the good news is you can train people to develop these […]
We are asked by clients; can I demote an employee? It can seem an attractive option, but it’s not without its legal risks. Demotion should be approached by employers and HR professionals with a degree of caution as an option in managing the workforce. As a potential sanction, it represents a significant change to an employee’s employment arrangements and one that they may be less than happy to accept. Demotion can take various forms including a change in job title, role, duties, and subsequently salary. An employer may look to demote an employee for a number of reasons, for example: Work performance. You may look to demote an employee as an alternative to dismissal. Usually after going through a performance management procedure, if stipulated in a contract of employment as an alternative sanction; As a disciplinary sanction. An alternative to dismissal in a case involving allegations of workplace misconduct and/or where the employee has substantial length of service; Changes in economic circumstances may result in a need to reorganise the employer’s business, including seeking to demote certain individuals. There are potentially legal pitfalls associated with demotion. It can mean a significant variation to the employee’s contract of employment. A change […]
Seriously considering the question how to conduct an exit interview improves the usefulness of the process. They help your business out with real feedback from a departing employee to reduce future employee retention. Exit interviews bring to light the specifics about why an employee is leaving. They help identify organisational issues which are contributing to the turnover rate. By using this information, leaders can make real changes to reduce the drain of talent from the organisation. What’s the benefit of having low employee turnover? Organisations with low turnover rates spend less on recruitment costs and see increased productivity. All this embeds the organisation’s culture because those employees staying already know the core mission and the organisational norms. How should an exit interview be conducted? When you’re inviting the employee to the exit interview, tell them what you want to gain from the conversation. Include in the invitation your expectations around confidentiality. Scheduling interviews with the employee giving them ample time to prepare for the conversation is an important part of how to conduct an exit interview. Arrange the meeting close to their last working day. If you’re serious about how to conduct an exit interview meaningfully, give the employee a […]
Today is National time to talk day. It is a day that helps people to become more aware of mental health issues and how to talk about them. Mental health problems affect one in four of us, yet too many people are made to feel isolated, ashamed and worthless because of this. Time to Talk Day encourages everyone to be more open about mental health – to talk, to listen, to change lives. The need to deal with mental health in the workplace is becoming increasingly prominent. According to the Mental Health Foundation, one in seven people are experiencing mental health problems in the workplace and 13 per cent of all sickness absence days in the UK can be attributed to mental ill-health. Therefore, we created this guidance blog to help employers understand and learn how to manage mental health in the workplace. Encourage conversations Starting a conversation with an employee about mental health doesn’t have to be difficult. Encouraging an open culture where employees feel like they can talk to each other and/or managers will help alleviate stress in the workplace. Dealing with sick notes It is important for you to deal with a medical certificate stating mental ill-health […]
Seven Things to Look For Deciding whether to promote an employee to a management position and succession planning in general is a challenge for many of you. However, not every employee is a born leader. When looking at succession planning there are seven characteristics of a potential candidate that may not be what you’d like to see when thinking about offering a promotion. Do not fall into the trap of promoting someone just because they have been there the longest. Here are some traits to look out for that may make you want to think twice about that promotion offer. Never asking for help When a high-performing employee never asks for help, it might seem that they are extremely talented and self-driven. However, a self-sufficient employee doesn’t always make for a good candidate for a managerial position. A good manager can effectively delegate tasks and ask for input from their teams. If an employee never asks colleagues for help, this may be a sign that the person would not reach out to staff once promoted. Ignoring colleagues’ problems Employees who go above and beyond on their own projects, but never lend a helping hand to co-workers in need, may not […]
We are asked at Metis HR for advice on how can we get better line managers? The CIPD and Simply-health’s 2019 Health and Wellbeing at Work report found that one of the major causes of absence due to stress was because of work management style. 43 per cent of employees blamed their line managers lack of empathy and support as the main stress factor. Skills, Knowledge, Behaviour The findings can show how detrimental to people’s health and wellbeing it is if managers aren’t equipped with the right level of skills, confidence and behaviour. There is much more to managing a team than just doing annual appraisals and approving holiday requests. A good manager is like a team leader, coach, trainer and psychiatrist all wrapped up into one. If managers do not possess the delicate balance of empathy, communication and leadership skills required, it’s not necessarily their fault. There appears to be a growing gap between the expectations placed on line-managers and the amount invested in their development. Not only do companies need to train managers in people management skills, the organisation’s policies and processes, we need to look at their own behaviour and competencies too. Investment in Development Management is […]
We’re asked regularly, how do you get good managers? There are many ways to get good managers and get the best from them. Communicating Communicating clear expectations means that both managers and employees understand the role of organisational leaders. Certainly, the best leaders find a way to thrive within an organisation. But, they also need effective organisational support to fulfil their true potential. Given the right tools and a proper support network, there’s no reason why your managers can’t become the influential people you need to lead your business to success. Strategising Great leaders are brave enough to make sweeping changes and need a range of skills. But, one of the most important traits in any leader is knowing when something is or isn’t working. Some managers can get caught in a loop of reactive activities, like solving functional problems or achieving short-term objectives. Great leaders need to be strategic in nature. They need to meet operational goals whilst planning for future success. Analysing Good managers can see how their decisions will affect the organisation. They know that their decisions can be interpreted by everyone from employees, to competitors, and to the media. So, this involves different levels of analysis […]
How to be a better manager is not as trendy a question as it once was. How to be a better leader is a much more trendy question. Why is that do you think? Surely an organisation can only have so many leaders before they start falling over one another and confusing the direction? Effective managers are a key bedrock on which any organisation relies. So how do you become one? How to be a better manager in 5 steps Know your policies and procedures Be consistent Be brave enough to question your own management style Actively use reflective learning Earn the trust of your team Know your policies and procedures Become thoroughly familiar with your organisation’s HR policies. What are the rules on time off for Doctors appointments? How much notice of annual leave do people have to give? how frequently are you expected to meet individually with your team members. If you don’t know the rules, how can you respond quickly and with authority to your team? Be consistent Consistency builds credibility. It’s so important there was even a management theory devoted to it in the 1950’s. Consistency Theory tells us that people become uncomfortable when things are out […]
We are delighted to announce that Ali Penney has passed her CIPD Level 5 Intermediate Certificate in Human Resource Management. This means she is now an Associate Member of the Chartered Institute of Personnel and Development. Along with her skills and knowledge in Workplace Mediation, Ali will now be able to answer your queries direct with regards to Holidays, Maternity, Paternity, Shared Parental Leave, and Grievances. She will continue to develop her skills in other areas of HR. Ali Penney MCIPD Metis HR is a professional HR Consultancy based in the North West of England. We support clients across the country. Metis specialise in providing outsourced HR services to small and medium-sized businesses. Call us now on 01706 565332 to discuss how we may help you. We can now provide on-site mentoring services designed to resolve workplace conflicts between employees who have previously worked well together. For further details email Ali Penney on mediation@metishr.co.uk
