An employer faced ongoing performance issues with an employee despite numerous attempts to improve the situation. Frustrated and emotionally drained, the employer dismissed the employee, who then appealed the decision, adding to the stress. Seeking guidance, they engaged Metis HR for legal and emotional support. Metis helped prepare for the appeal by documenting discussions and emphasizing fairness in the dismissal process. Ultimately, the employer upheld the dismissal decision, regaining peace of mind and feeling supported through a challenging experience.