It’s an awful conversation to have, being asked about the pension rights of an employee with a terminal illness. A recent decision by the Pensions Ombudsman seems clear that in terminal ill health cases the Ombudsman is prepared to closely scrutinise actions taken by the employer. Whilst decisions by the Pensions Ombudsman only apply to the case in which the decision is made, it seems wise to take note of what is being said. The recent decision focuses on the extent to which employers should provide information on pension rights of an employee with a terminal illness The Law There is no legal obligation for employers to advise employees about their pension rights The law prohibits anyone other than a person authorised by the Financial Conduct Authority from advising on pension rights. However, a distinction should be drawn between “advising” and “providing information”. There is no specific guidance about information relating to the pension rights of an employee with a terminal illness. This can make it tricky to know if you’re doing the right thing, but there is some good practice to consider. Good Practice For employees with terminal illness, there are likely to be different options available under their […]
HR issues in British Manufacturing are looming large. Britain’s manufacturers are facing the biggest shortage of skilled workers since 1989. The UK has record levels of employment and falling numbers of EU nationals coming to the country to work since the Brexit vote. The recruitment difficulties come as the UK employment rate stands at the highest level since 1971, while unemployment is at its lowest since 1975, making it harder for companies to hire new workers without offering higher wages. A massive 80% of manufacturers struggled to hire the right employees in the final months of 2018. This shortage isn’t restricted to manufacturing with 70% of service sector firms reporting similar difficulties finding employees with the right qualifications and experience. Net migration from the rest of EU to the UK has slumped to a 6 year low. The weaker pound has made it less attractive for foreign nationals to come to Britain to work, while Brexit has also raised the prospect of tougher immigration rules in future. Production in the manufacturing sector hit its fastest pace of growth in six months in December as firms stockpiled in preparation for potential border holdups in the event of a no-deal Brexit. Create a […]
One third of UK employees say that they’ve witnessed ageism in the workplace. It takes many forms. Many of use would like to think that we’re sensitive to others and wouldn’t wish to cause offence. Some others don’t seem to have that filter! Take language used. Least likely to cause offence are the terms “older” and “experienced”. It doesn’t take a rocket scientist to work out that terms like “sensei” “cougar” “grandma or grandpa” “wet behind the ears” “young whippersnapper” and “fogey” are more likely to cause offence. In 2012 a young worker won an age discrimination claim after showing that her line manager had referred to her as a “kid”, and even described her as a “stroppy teenager”. 88 year old employee Recently an 88 year old medical secretary became the oldest person in the UK to win a claim for ageism in the workplace Because the case has only just been decided we still don’t know how much the case will settle for – we won’t know that until October 2019. You can no longer require people to retire at 65. It’s increasingly likely that employers will have a workforce with older workers who choose to continue to […]
Managing female employees in male dominated workplaces, on the face of it, should be no different than managing female employees in any work environment. Recent research published by Harvard Business School shows us that this isn’t the case. The research concluded that women engineers have a visibility problem. Like women in other ultra-masculine sectors, they are often excessively visible as women, but overlooked when it comes to their technical expertise. This paradox gets in the way of forming relationships at work and hurts their advancement. The interviewees agreed that the female body stands out in their workplaces in a sexualised way. One interviewee said that no matter what the work was that she was doing, some colleagues seemed to see her primarily as a potential date. Another said that rather than the quality of her work being the focus of attention, the way in which she looked in her overalls was a more common topic of conversation. The interviewees spoke at length about how their competence was obscured by their gender. They said that they felt sexually objectified, and they had to work harder than men to prove their technical competence. If employers want to become more supportive about managing […]
It’s a goal that many organisations have, how to make new employees more productive more quickly. You’ve spent a lot of time, money and energy on recruiting them in the first place. It’s not unreasonable that you now want a quick return on your investment is it? In theory, no, but in practice, probably, yes. There are a number of answers to how to make new employees more productive more quickly. The simple and most straightforward is to design a really thorough induction programme. Just because the new recruit has the skills you were looking for, doesn’t mean they will telepathically know what you want from them as an employee. They need to know “how things work round here”. You have to ensure that they get that information early on, and are monitored to assure them (and you) that they are picking it up correctly. The new recruit, hopefully, will be enthusiastic, keen to learn and keen to make an impression. Your induction programme needs to capitalise on this. How enthusiastic would you be if you spent your first week just following people around, listening to what goes on, reading brochures and watching company videos? Not as enthusiastic at the end […]
Employees are most worried about their financial position. The Money Advice Service identified that 28.7 million working adults in the UK weren’t satisfied with their finances. The Financial Conduct Authority reported that 25.6 million people were financially vulnerable. There’s a shocking stat out there. Faced with an unexpected £300 bill, 11.8 million adults will borrow money or can’t pay. Only 50% of employees, thinks that their employer cares about their financial well-being. That’s less than those who think that their employer cares about their mental (62%) and physical health (60%). When asked what their top three worries are, employees said Financial worries (30%) Health (25%) Retirement provision (24%) Employees are most worried about their financial position What do employers think their employees are most worried about? When asked what they thought their employees worried about the most, employers gave very different answers. Their top two worries were work life balance (44%) and workload (33%). There’s clearly a difference between what actually worries employees and what employers think their employees worry about. Work life balance worries only 22% or employees surveyed. Employees are most worried about their financial position. The effects of financial worries show themselves in many ways. Physical factors such as loss of sleep and […]
If you’re looking for 5 simple steps to improve employee engagement you’ve come to the right place. Some of the things might not be considered trendy nowadays, but they have always worked as engagement strategies. They rely on some simple foundations, communicate well, praise sincerely and do what you say you’ll do! Get out from behind your desk Talk to your employees, listen to them, their problems and suggestions. Be ready to roll up your sleeves to help out when things are pressured, do whatever needs to be done. Show some sincerity Look for the good in people. When you see something you like, tell that person right away. Tell your people what you appreciate, and why. It’ll bring the best out in them. Role model Make it a priority to demonstrate your company’s values. If you really want to affect your culture, work hard to show your remployees your values and priorities. It makes natural that they will follow your lead. Get over yourself. This doesn’t mean that you lack self-confidence or that you don’t stand up for yourself. It means that you recognise that you don’t know everything and that you’re ready to learn from others. Demonstrate a […]
When is a warning not a warning? The simple answer is when it’s not carried out correctly. We get a surprising number of calls from employers who have reached the end of their tether. They’ve given an employee lots of verbal and written warnings with no improvement. Now they feel the need to remove the employee. It comes as a shock to them when we say, “that’s risky”. Let me give you an example of what I mean A business provides a facilities service to clients. They send teams of employees into a client premises, often out of hours. The intention is that the client will come into work the morning after and be delighted by the results. Over a 10 year period this had not always been the case when the business sent in one particular employee. His work was not always of a high standard. Over the ten year period the employer had given the employee a number of verbal and written warnings relating to his poor standard of work. One morning the Facilities business owner received an irate phone call from a client about the less than sparkling state of his premises after having paid for an overnight service. The […]
The 6 essential aspects of workplace culture are : Purpose Connecting employees to your organisation Opportunity Providing employees with the opportunity to learn Success Giving employees the opportunity to do meaningful work and be in winning teams Appreciation Acknowledging and recognising employees contributions Wellbeing Paying attention to employees’ health and physical and social wellbeing Leadership Connecting employees to purpose and empowering them to do great work Research by OC Tanner* shows us organisations that marginally improve in each of the 6 essential aspects of workplace culture see dramatic improvements. Those improvements show in recruitment, retention, satisfaction and other business metrics. Not convinced? 1 in 5 employees think that there is no reason for their organisation to even exist 38% of employees think that their organisation negatively affects the lives of others More than 1 in 3 employees are often bored with their work responsibilities Nearly half of employees feel that their skills are under utilised in their current role 1 in 5 employees say they do not do their best work because no one else does Almost 50% of employees feel that their employer takes them for granted 49% of employees say that the recognition they receive is not authentic or […]
