Getting The Best Out Of Your Outsourced HR Adviser

Maintaining an excellent working relationship with your outsourced HR adviser is a collaborative effort.

A good HR adviser will handle all your paperwork, organize training, ensure legal compliance, and assist in resolving HR issues.

An excellent HR adviser does all this and more; they help support your business growth, enhance staff retention, boost productivity, and contribute to building a remarkable business that inspires people to excel.

Below, are our top five tips for maximizing the benefits of your outsourced HR adviser.

1) Pick Someone Who You Trust

Entrusting someone with your business and personnel requires confidence in their integrity and expertise. You must be able to engage in honest discussions, trust in their counsel, and believe that their guidance will benefit your business.

Before selecting an out sourced HR provider, consult with several candidates. Verify that they are accredited by the CIPD and possess substantial experience in the field.

Should you ever face an employment tribunal, it’s crucial to have assurance in the robustness of your practices, documentation, and policies.

2) Be Honest

Maximizing the benefits from your outsourced HR adviser requires transparency. They need a comprehensive understanding of your business, including any flaws.

For example, if issues exist within your company culture, record-keeping, or practices, it’s crucial for the HR adviser to be informed.

They are not there to pass judgment or reprimand you. Instead, they will collaborate with you to enhance the situation, whether that involves implementing new processes or initiating workplace mediation to address a toxic environment.

3) Be Strategic

What is it you want to achieve with your outsourced HR adviser? How will it help you reach your business goals?

Maybe you want to grow your workforce to increase production. Or perhaps you have a specific problem you need solving, such as training for a new area of business, preparing your business for a change in the law, or improving an unproductive culture.

Or maybe you just want to save yourself time and be certain your HR function is being carried out correctly?

Whatever it is, discuss your goals with your HR adviser and set some measurable outcomes. Review them periodically to be sure your outsourced HR support is effective.

4) Keep Communication Clear

Some HR problems we see can be nipped in the bud before they fester or compound. For example, allowing one bad timekeeper to get away with being late for work unchallenged every day can lead to others carrying out the same behaviour.

Regularly communicating with your outsourced HR advisor is the key to their efficacy. They can’t improve what they don’t know. It is easy to get drawn into the day to day and forget to tell them things so having a regular, scheduled meeting can help you both keep on top of things.

5) Plan Ahead

It is a good idea to plan ahead with your HR advisor. Use their expertise to make your business year run more smoothly and help your business grow.

An HR advisor can take stock of the people you have and the skills they possess and create a plan to either upskill or infill staff where there are gaps. This is essential to the growth and success of your business and will contribute to your long term strategy.

Should I Change My Outsourced HR Advisor?

If you find that honesty with your adviser is not possible and opportunities to communicate are lacking, it may be time to consider a new adviser.

Metis HR are offering a FREE contract and HR review to highlight any potential risks to your business. We’ll give you a clear understanding of these risks and just how we can support you in resolving them.

Call us today at 01706 565 332 or email at info@metishr.co.uk

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