The worst thing a manager ever has to do creates the popular question how to tell someone they are redundant. During this pandemic, while businesses across all sectors have been hit, we’ve seen a growing trend of companies using furlough or making employees redundant. How a company communicates its decision when thinking about redundancies is critical to how the news is received. It makes headline news when companies haven’t thought carefully how to tell someone that they are redundant. We hear quickly enough when companies don’t handle the communication of redundancy well. The company that tells people by text that they’re being made redundant, the employees who simply turned up for work to find the doors locked. It’s always how the news is communicated that creates the grievance, not what’s being communicated. People can usually accept business change; they often know it is coming. But how they’re told is how you’ll be judged. When you’re thinking about how to tell someone that they are redundant there are some communications issues to consider Sow seeds early about what’s happening in the business. If you’ve kept employees in the loop that the orders are not coming back as quickly as you’d hoped, […]
The government has published The Good Work Plan April 2020, which is designed to implement the proposals of employment reforms which are due to come into effect in April 2020. The primary purpose is to ensure that individuals have better access to, and a better understanding of, their employment relationships. Statement of Written Particulars There will be a new requirement for you, as employers, to provide a more comprehensive statement of written particulars or contract of employment. You will also have to provide these statements to workers and not just employees. In addition, the new statement must cover more terms and must be issued on the first day of employment, unlike currently, you have 8 weeks to issue your contracts. HMRC Clamping Down The Good Work Plan has also made a commitment to further align the tribunal assessment of employment status with HMRC’s. Currently there are three categories of employment status in the tribunal forum: employee, worker and self-employed, while as far as HMRC is currently concerned there are only two, as it does not recognise ‘worker’ status. This can at times cause confusion for both the company and the individual. Tribunal Claims There will be an introduction of sanctions […]
It’s an awful conversation to have, being asked about the pension rights of an employee with a terminal illness. A recent decision by the Pensions Ombudsman seems clear that in terminal ill health cases the Ombudsman is prepared to closely scrutinise actions taken by the employer. Whilst decisions by the Pensions Ombudsman only apply to the case in which the decision is made, it seems wise to take note of what is being said. The recent decision focuses on the extent to which employers should provide information on pension rights of an employee with a terminal illness The Law There is no legal obligation for employers to advise employees about their pension rights The law prohibits anyone other than a person authorised by the Financial Conduct Authority from advising on pension rights. However, a distinction should be drawn between “advising” and “providing information”. There is no specific guidance about information relating to the pension rights of an employee with a terminal illness. This can make it tricky to know if you’re doing the right thing, but there is some good practice to consider. Good Practice For employees with terminal illness, there are likely to be different options available under their […]
HR issues in British Manufacturing are looming large. Britain’s manufacturers are facing the biggest shortage of skilled workers since 1989. The UK has record levels of employment and falling numbers of EU nationals coming to the country to work since the Brexit vote. The recruitment difficulties come as the UK employment rate stands at the highest level since 1971, while unemployment is at its lowest since 1975, making it harder for companies to hire new workers without offering higher wages. A massive 80% of manufacturers struggled to hire the right employees in the final months of 2018. This shortage isn’t restricted to manufacturing with 70% of service sector firms reporting similar difficulties finding employees with the right qualifications and experience. Net migration from the rest of EU to the UK has slumped to a 6 year low. The weaker pound has made it less attractive for foreign nationals to come to Britain to work, while Brexit has also raised the prospect of tougher immigration rules in future. Production in the manufacturing sector hit its fastest pace of growth in six months in December as firms stockpiled in preparation for potential border holdups in the event of a no-deal Brexit. Create a […]
Further to the previous blog: 4 Ways Employers Lose Money Through Poor HR Policies, we continue to look at how some Employers lose money unnecessarily because they haven’t followed legislation, or simply do not have the right policies and procedures in place. 1. Health and Safety Make sure you provide the required basic health and safety training when an employee starts. There could be a £20,000 HSE penalty if you don’t. The risk to new employees is doubled in their first 6 months of employment. At the very least new employees should be given information on your fire alarm, evacuation and first aid provisions. What if there is a fire or someone injures them self and does not know what the procedure is? In a serious case this could lead to investigation by the HSE, prohibition order and fines. Make sure you have an adequate induction process in place for new employees especially for young or inexperienced workers. With the introduction of Intervention Costs (where an inspector identifies issues during a visit), can you afford to think Health and Safety is just another burden to be ignored? 2. Staff Motivation Hang onto good staff by providing the motivation good staff […]
Managing female employees in male dominated workplaces, on the face of it, should be no different than managing female employees in any work environment. Recent research published by Harvard Business School shows us that this isn’t the case. The research concluded that women engineers have a visibility problem. Like women in other ultra-masculine sectors, they are often excessively visible as women, but overlooked when it comes to their technical expertise. This paradox gets in the way of forming relationships at work and hurts their advancement. The interviewees agreed that the female body stands out in their workplaces in a sexualised way. One interviewee said that no matter what the work was that she was doing, some colleagues seemed to see her primarily as a potential date. Another said that rather than the quality of her work being the focus of attention, the way in which she looked in her overalls was a more common topic of conversation. The interviewees spoke at length about how their competence was obscured by their gender. They said that they felt sexually objectified, and they had to work harder than men to prove their technical competence. If employers want to become more supportive about managing […]
Employees are most worried about their financial position. The Money Advice Service identified that 28.7 million working adults in the UK weren’t satisfied with their finances. The Financial Conduct Authority reported that 25.6 million people were financially vulnerable. There’s a shocking stat out there. Faced with an unexpected £300 bill, 11.8 million adults will borrow money or can’t pay. Only 50% of employees, thinks that their employer cares about their financial well-being. That’s less than those who think that their employer cares about their mental (62%) and physical health (60%). When asked what their top three worries are, employees said Financial worries (30%) Health (25%) Retirement provision (24%) Employees are most worried about their financial position What do employers think their employees are most worried about? When asked what they thought their employees worried about the most, employers gave very different answers. Their top two worries were work life balance (44%) and workload (33%). There’s clearly a difference between what actually worries employees and what employers think their employees worry about. Work life balance worries only 22% or employees surveyed. Employees are most worried about their financial position. The effects of financial worries show themselves in many ways. Physical factors such as loss of sleep and […]
When is a warning not a warning? The simple answer is when it’s not carried out correctly. We get a surprising number of calls from employers who have reached the end of their tether. They’ve given an employee lots of verbal and written warnings with no improvement. Now they feel the need to remove the employee. It comes as a shock to them when we say, “that’s risky”. Let me give you an example of what I mean A business provides a facilities service to clients. They send teams of employees into a client premises, often out of hours. The intention is that the client will come into work the morning after and be delighted by the results. Over a 10 year period this had not always been the case when the business sent in one particular employee. His work was not always of a high standard. Over the ten year period the employer had given the employee a number of verbal and written warnings relating to his poor standard of work. One morning the Facilities business owner received an irate phone call from a client about the less than sparkling state of his premises after having paid for an overnight service. The […]
The 6 essential aspects of workplace culture are : Purpose Connecting employees to your organisation Opportunity Providing employees with the opportunity to learn Success Giving employees the opportunity to do meaningful work and be in winning teams Appreciation Acknowledging and recognising employees contributions Wellbeing Paying attention to employees’ health and physical and social wellbeing Leadership Connecting employees to purpose and empowering them to do great work Research by OC Tanner* shows us organisations that marginally improve in each of the 6 essential aspects of workplace culture see dramatic improvements. Those improvements show in recruitment, retention, satisfaction and other business metrics. Not convinced? 1 in 5 employees think that there is no reason for their organisation to even exist 38% of employees think that their organisation negatively affects the lives of others More than 1 in 3 employees are often bored with their work responsibilities Nearly half of employees feel that their skills are under utilised in their current role 1 in 5 employees say they do not do their best work because no one else does Almost 50% of employees feel that their employer takes them for granted 49% of employees say that the recognition they receive is not authentic or […]
