Saying sorry at work

Saying Sorry at Work

Saying sorry at work is the best way to start rebuilding confidence in your relationship after something has gone wrong. As managers, if we do something that we regret, we often wonder how best to deal with it.
saying sorry at workApologising generates respect, we lose respect for those who pretend to be infallible so saying sorry can be a positive move towards repairing any damage caused.
Use these three steps

  1. Regret
  2. Reason
  3. Remedy

The 3 R’s offer a constructive way of saying sorry, it offers an apology, an explanation and a solution. It manages expectation which you then must meet.
Even in a situation where you feel threatened by legal action you can still say “I’m sorry you’re upset”.
 
Metis HR is a professional HR Consultancy based in the North West of England supporting clients across the country. We specialise in providing outsourced HR services to small and medium-sized businesses. Call us now on 01706 565332 to discuss how we may help you.

Question to ask?

If you want to learn more about the content covered in this post, please get in touch.

Latest posts

CASE STUDY: Managing Workplace Challenges

Overview In this case study, we delve into the intricate details of how Metis HR provided invaluable assistance to a kitchen company facing a complex people

Outsourcing your HR

What are the advantages? Read our blog to discover the benefits that come with outsourcing your HR responsibilities to the experts. If you’re interested in

Resolving Workplace Harassment

Metis HR – Case Study This case study highlights how Metis HR effectively assisted an Engineering Company in addressing and successfully resolving workplace harassment. If

Metis People

Sign up to receive email updates



    By using this form you agree with our privacy policy