In some meetings at work employees have the statutory right to be accompanied but who can support employers in meetings with employees? We can!
If you are new to managing people, some of the more adversarial meetings such as disciplinary and performance management meetings can be a little daunting. This can be especially so if you know you have to have a difficult conversation with the employee concerned. New employers often wonder what they can and can’t say in these situations. They feel like they want professional support to help them get it right, to avoid making the situation worse by saying something that they shouldn’t say.
The call to us asking “Who can support employers in meetings with employees?” is not uncommon. It’s not a failing to ask for professional help. We we certainly won’t judge you for asking for help. It’s our job to help. It’s far easier to advise somebody before the event rather than trying to dig them out of a hole after things have gone wrong!
The question of “Who can support employers in meetings with employees?” isn’t restricted just to new employers. Some employers who are very experienced in dealing with difficult situations can feel daunted in certain situations. They may want help and support too.
We recently attended a meeting to provide HR advice and take notes with an employer. She was meeting with two employees to tell them about a change to their working pattern. The employer was worried about how she would deal with two employees. Over time, these employees had proved to be very vocal, very quick to start shouting about their rights and become highly emotional.
After a telephone consultation to discuss strategy with the client, we arrived early on the day. We re-visited the strategy for the meeting, checked that the employer was clear about what she was going to say and clarified our role in the meeting. It is an odd fact that in many cases where we think a situation is going to get heated, the presence of a professional third party can help keep emotions in check. Although the messages were difficult to hear for the two employees the messages were delivered in full together with the options available to both the company and the employees.
The employer was visibly relieved when the meeting was over. She was pleased that neither of the employees had stormed out which had become their modus operandi of late. We debriefed with the employer, agreed a timescale of the next day for the return of the notes. We drafted the outcome letter for the employer’s consideration. It seemed to us like a win win solution. The employees got to hear the whole message and the options available to them. The employer got to give all the information that she needed to without an overly aggressive meeting, leaving her in a fit state to go out to a pre-planned family meal that evening without a weight on her shoulders.
So, if you’d feel more in control if you had some support give us a call on 01706 565332. “Who can support employers in meetings with employees?” Metis HR can!
Metis HR is a professional HR Consultancy based in the North West of England supporting clients across the country. We specialise in providing outsourced HR services to small and medium-sized businesses. Call us now on 01706 565332 to discuss how we may help you.